Refund policy

30-Day Satisfaction Guarantee

We stand behind RXR products and want you to feel confident trying them.

If you are not satisfied with your RXR product, contact us within 30 days of the date your order was delivered to request a refund under our 30-Day Satisfaction Guarantee.

How Our Guarantee Works

You may open and try the product. If you're not satisfied, contact us within 30 days of delivery and provide your name, order number, and the reason for your refund request.

For eligible requests, you do not need to return the product to us.

Approved refunds will be issued to the original payment method for the purchase price of the eligible product. Original shipping charges are non-refundable.

Guarantee Limitations

Our 30-Day Satisfaction Guarantee is intended to give first-time customers the opportunity to try RXR with confidence while helping us prevent misuse of the program.

The guarantee is limited to one refund per customer or household and applies to the first eligible purchase of a product. Refund requests involving multiple quantities of the same product may be limited to one opened unit.

Orders that show evidence of fraud, abuse, repeated refund requests, or misuse of the guarantee may not be eligible for a refund.

Damaged, Defective, or Incorrect Orders

Please contact us as soon as possible if your order arrives damaged, defective, or incorrect. We will review the issue and work with you to make it right.

Refund Processing

Once your refund has been approved, it will be issued to your original payment method. Your bank or credit card company may require additional time to process and post the refund.

Contact Us

If you have questions about your order, our guarantee, or a refund request, please contact RXR Customer Support:

Email: support@railroadremedies.com
Phone: (870) 505-0665

RXR — Try It With Confidence.